Thorsten Alexander

Successfully managed the legal and operational transition of an owner-managed business into a formal UG, ensuring continuity and structural compliance.

Conducted comprehensive analysis and optimized existing operational workflows, resulting in enhanced efficiency and resource utilization.

Spearheaded the procurement and implementation of a new CRM software, integrating advanced billing functionalities to streamline financial processes.

Oversaw all preliminary accounting and administrative tasks, ensuring accurate financial reporting and operational readiness.

Established an e-commerce business from conception, developing a robust online presence through a custom WordPress website.

Managed end-to-end supply chain, including product procurement, price negotiation, and inventory management to optimize cost efficiency.

Developed and executed comprehensive marketing and sales strategies, driving brand awareness and customer acquisition for online products.

Directs all financial operations, including pricing strategies, sales performance tracking, and meticulous bookkeeping, ensuring fiscal health and profitability.

Led S/4HANA evaluation and business process mapping initiatives, optimizing system configurations for improved operational efficiency across client projects.

Successfully implemented SAP ECC and S/4HANA solutions, including designing production and material management models for complex manufacturing environments.

Managed S/4HANA warehouse and inventory management implementations, enhancing stock accuracy and logistical flow for clients.

Developed and delivered comprehensive training materials and workshops for key users, ensuring smooth system adoption and proficiency post-implementation.

Provided critical After Go-Live Support, resolving complex issues and optimizing system performance to maintain continuous business operations.

Evaluated and recommended new ERP software solutions, aligning system capabilities with client business requirements for strategic growth.

Developed and executed test cases for enhancement package upgrades, ensuring system stability and functionality before deployment.

Conducted workshops and led the successful implementation of SAP S/4HANA, streamlining client business processes and data management.

Created and delivered detailed training materials and sessions for key users, significantly improving user proficiency and system adoption.

Developed and managed detailed production schedules for multiple product lines, ensuring optimal resource utilization and on-time delivery targets.

Coordinated with supply chain, sales, and logistics teams to synchronize production plans with demand forecasts, minimizing stockouts and excess inventory.

Monitored key performance indicators (KPIs) such as production efficiency and schedule adherence, implementing adjustments to improve operational flow.

Utilized SAP systems for material requirements planning (MRP) and production order management, enhancing data accuracy and planning capabilities.

Processed and managed a high volume of customer orders, ensuring accuracy and adherence to delivery schedules for global distribution.

Coordinated closely with logistics, warehousing, and sales departments to optimize order fulfillment workflows and resolve discrepancies.

Maintained precise inventory records and managed stock allocation, contributing to efficient order processing and reduced lead times.

Utilized internal systems to track order status, provide updates to customers, and ensure compliance with international shipping regulations.

Planned and coordinated daily dispatch operations for construction materials and equipment, ensuring timely delivery to multiple project sites.

Optimized routing and scheduling for a fleet of vehicles, resulting in improved delivery efficiency and reduced transportation costs.

Communicated effectively with drivers, site managers, and suppliers to resolve logistical challenges and ensure smooth operational flow.

Maintained accurate records of dispatches, vehicle maintenance, and inventory, supporting efficient resource management.

Managed general office administration, including correspondence, record-keeping, and document management, ensuring organized and accessible information.

Processed invoices, managed accounts, and assisted with financial reconciliation, contributing to accurate financial reporting.

Provided direct support to management and various departments, streamlining communication and operational workflows.

Handled customer inquiries and provided timely assistance, maintaining high levels of client satisfaction.